Web Accessibility Policy

This policy explains how accessible the documents Criminal Justice Inspection Northern Ireland (CJI) publishes on cjini.org are.

It covers PDFs, spreadsheets, presentations and other types of documents.  It does not cover content published on cjini.org as HTML (HTML is the language in which most websites are written and it is used to create electronic documents (called pages) that are displayed on the World Wide Web: (see the CJI accessibility statement).

Using our documents

CJI publishes documents in a range of formats, including HTML, portable document format (PDF), Microsoft Word, and Microsoft Excel.  We want as many people as possible to be able to access these documents.  For example, when we produce a document we will:
  • provide an HTML option where possible;
  • tag headings and other parts of the document properly, so screen readers can understand the page structure;
  • make sure we include ‘alt text’ alongside non-decorative images, so people who are visually impaired can understand their purpose;  avoid using tables, except when  presenting data; and
  • write in plain English avoiding jargon or language that is difficult to understand.

How accessible our documents are

We aim to make new documents we publish on our website and documents you need to download or fill in fully accessible.  However, we know that some of our older documents (published before 23 September 2018) are not accessible. For example, some of them:
  • are not marked in a way that allows screen reader technology to understand them; and
  • are not tagged properly, for example, they do not contain proper headings which screen readers require. 
If you need to access information in one of these document types, you can contact us and ask for it to be provided in an alternative format.

What to do if you cannot use one of our documents

Contact the CJI Business and Communication Manager if you need a document we’ve published in a different format by emailing [email protected] or write to:
Business and Communications Manager
Block 1
Knockview Buildings
Stormont Estate,
Belfast, BT4 3SJ
We’ll consider your request and respond in seven working days.  

Reporting accessibility problems with one of our documents

We are always looking to improve the accessibility of our documents.  If you find any problems not listed on this page or you believe we’re not meeting our accessibility requirements, please contact the CJI Business and Communications Manager.

Enforcement procedure

The Equality Commission for Northern Ireland is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re unhappy with how we respond to your complaint, please contact the Equality Commission for Northern Ireland.

Technical information about the accessibility of our documents

CJI is committed to making our documents accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
CJI’s website aims to be compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard (w3.org).

Non-accessible content and non-compliance with the accessibility regulations

Some of our content and older PDFs and Word documents published before 23 September 2018 is non-compliant with the accessibility regulations and are not be structured so they’re accessible to a screen reader, but the regulations do not require us to fix PDFs or other documents published before this date.  For example, we do not plan to fix PDF copies of our older annual reports and accounts.
This content does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).
Further information on non-accessible content can be found in the CJI Website Accessibility Statement.

Disproportionate burden

There are lots of historic PDF documents on our website. We have reviewed and prioritised our documents.  The vast majority of the documents are of historic interest only and we do not intend to make them accessible.  If you want a particular document in an accessible format email the CJI Business and Communications Manager at [email protected].

How we tested our documents

We last tested a sample of our documents on 17 December 2020. The test was carried out by staff at CJI.  We tested PDF documents and content on our website to see how accessible information was when using a screen reader.

What we’re doing to improve accessibility

 CJI is committed to working to improve the accessibility of our website and our documents.
To do this we have taken the following steps:
  • we have put guidance and processes in place to make sure all new documents we produce are accessible;
  • we publish in HTML format wherever possible to make our content as accessible as possible;
  • when publishing PDFs we are adding features to make them accessible to people using screen readers;
  • we’re giving staff in CJI guidance about how to write clearly;
  • we’re working to ensure those responsible for helping us to produce our reports and information to help them understand accessible needs; and
  • any new PDFs or Word documents we publish will meet accessibility standards.